What’s New in GlobalLink TMS: AI Agent, Knowledge Chatbot, and Smarter Quoting

Some of the most common challenges in localization aren’t even about translating content, but around the admin work: filling out the right submission fields, pricing a project across languages, tracking down a policy in documentation, or reading through notifications to find the one that matters. The latest release from GlobalLink TMS takes on some of that work. Submissions get easier to create, answers faster to find, quotes quicker to build, and notifications cleaner to read.

Read below to see what’s new.

What Is GlobalLink TMS?

GlobalLink TMS is TransPerfect’s enterprise translation management system. It centralizes localization across teams, vendors, and technologies, coordinating internal and external resources alongside AI systems, translation memory, glossaries, and more—all in one place. It also helps standardize localization workflows so teams can launch projects faster and keep stakeholders aligned.

What’s New in GlobalLink TMS

Create and track submissions with our AI agent

GlobalLink’s new AI agent makes submissions easy to create, whether the requester has used GlobalLink TMS before or not. Start from scratch or use an existing template—no training needed. Requesters also get status updates as work progresses, so the people waiting on a translation know where it stands without having to ask.

More AI agent capabilities are coming in upcoming releases—stay tuned

Ask questions inside GL Knowledge and get a direct answer

Searching documentation is one thing; finding the specific paragraph you need is another. GlobalLink Knowledge, TransPerfect’s central hub of product information, now includes an integrated chatbot that accepts questions in natural language and responds with answers pulled directly from the knowledge base. Instead of scrolling through articles, you can quickly find the exact guidance that applies to your situation.

Quote multiple languages at once, directly from Sapphire

Quote entry is now built into Sapphire, with a few practical improvements on top.

Key details:

• Generate a single price quote that covers every language in the project instead of quoting each language separately.
• Duplicate line items exactly the way you want, copying only the quantity, only the rates, or every detail in one click.
• Spot optional line items at a glance.

Cleaner email notifications with fewer accidental clicks

Email notifications have received a visual refresh, and the Aqua link has been repositioned to the end of the message. That second change is small but deliberate: moving the link off the primary click path reduces the number of times you might tap it by mistake when scanning a notification quickly.

Next Steps

If you’re an existing GlobalLink TMS user:

• Try our AI agent on your next submission—start from a template or describe the project from scratch.
• Ask the GL Knowledge chatbot a question before browsing documentation manually.
• Open Sapphire to generate a multi-language quote and test the flexible line-item copy options.
• Check your next email notification to see the refreshed design and the repositioned Aqua link.

New to GlobalLink TMS? Visit the GlobalLink TMS product page to see how this translation management system fits into your localization operation, or reach out to the TransPerfect team to walk through your setup.

Want to learn more?

GlobalLink is TransPerfect’s Language Intelligence Platform, built to orchestrate AI, human expertise, and your enterprise content systems as a single, coordinated operation. From digital experiences to regulatory documents to real-time customer interactions, the platform is what powers global content performance across every market, channel, and language.

Quick Answers

Do I need to retrain my team to use the AI agent?

No. The AI agent is built to work with plain-language instructions, whether users start from scratch or from an existing template. Training or onboarding isn’t required to create submissions.

Did these updates change any existing workflows?

No. Submissions, routing rules, integrations, translation memories, and glossaries continue to function as they did before. The new features are additive, so you can adopt them at your own pace.

Where can I see what else is on the GlobalLink platform?

Visit the GlobalLink platform page for the full set of products and capabilities.