The Latest Update From GlobalLink Live: Analytics and a Pre-Session Safety Net

Live events thrive on precision, especially in multilingual environments. Careful pre- and post-event planning, combined with clear audio, reliable interpreter connection, and accurate handling of specialized terminology, ensures every message resonates deeply with the audience.

The latest release of GlobalLink Live brings more visibility and control to the work surrounding live events. You get a new analytics dashboard that shows how AI interpretation is being used across your organization, finer controls over the AI engine running your live sessions, and a pre-session readiness check that catches the technical problems that often derail live events.

Read on for a closer look at what’s new.

What Is GlobalLink Live?

GlobalLink Live is TransPerfect’s solution for real-time interpretation and captioning across live events, meetings, and virtual sessions. It supports interpreter scheduling and session management, real-time delivery of interpretation and captions to attendee devices, and flexible AI-driven or hybrid interpretation across 70+ languages.

What’s New in GlobalLink Live

Track AI usage with the new analytics dashboard

Enterprise admins now have a single place to see how GlobalLink Live is being adopted across the organization. The new analytics dashboard reports on total interpretation time, sessions created, languages interpreted, downloads, and AI summaries generated. The dashboard also provides deeper insights into:

• Mode usage: Which session types (in-person, phone, lecture, meeting) are used most often
• Language demand: Top source and target languages
• Sentiment: A signal that something in the user experience may need attention

More control over the AI engine driving GlobalLink Live sessions

Real-time interpretation runs on a stack of models that handle transcription, translation, and audio synthesis. This release gives you more control levers across that stack, plus a way to coach the AI on the words and phrases that matter most to your business. Day to day, that looks like using the best models that suit your domain, loading the terms you can’t afford to lose, and getting sharper results.

Model selection

Pick the transcription, translation, and audio synthesis models that perform best for a given client or use case. Different combinations work better for different use cases, and you can now choose what fits the best, rather than take a single fixed pipeline.

Phrase lists for important terms

Provide a list of brand names, product names, or industry-specific terminology that are critical to your organization. GlobalLink Live uses that list to improve recognition of those terms during live sessions, ensuring critical terminology is captured accurately.

Greater precision for numbers, emails, and other data

Numbers and email addresses are two of the areas where precision matters most in live interpretation. A single incorrect digit or misheard address can create unnecessary follow-up and delay. This release introduces targeted recognition improvements for these formats, helping ensure these details are captured accurately the first time.

Run an interpreter readiness check before every live session

Live session quality depends heavily on technical setup. Issues with connection stability, background noise, or audio configuration can quickly impact audience experience. The Interpreter Readiness Checklist detects these issues before they reach the session.

How it works:

• A connection-quality check confirms the interpreter’s network is stable enough for a live session
• The interpreter answers a short set of questions to confirm critical requirements
• Results can be shared automatically with support

What you gain:

• More reliable live sessions with fewer disruptions
• Cleaner audio and less background noise
• Faster troubleshooting if issues arise, with data already captured
• A consistent technical standard across every session

Next Steps

If you’re an existing GlobalLink Live user:

• Open the new analytics dashboard and review your last 30 days of session activity, mode usage, and language pairs
• Add a list of brand names and industry terminology
• Try a different transcription, translation, or audio synthesis model on a session type
• Turn on the Interpreter Readiness Checklist for your next live session and review the results with your support team

New to GlobalLink Live? GlobalLink Live covers the full lifecycle of multilingual events, from booking through delivery, with options ranging from fully human interpretation to fully AI. Visit the GlobalLink Live page to see it in action or request a demo.

Quick Answers

How does the analytics dashboard help teams?

The analytics dashboard gives enterprise admins visibility into how AI interpretation is used across sessions, including volume, languages, and usage patterns, making it easier to evaluate performance and plan future rollouts.

What control do I have over AI interpretation?

You can select different transcription, translation, and audio synthesis models and provide a list of phrases to improve recognition of business-critical terminology in live sessions.

What does the Interpreter Readiness Checklist do?

The checklist validates connection quality, audio setup, and key requirements before a session begins, helping prevent technical issues from affecting the live experience.