WEBINAR
Localizing the Member Experience:
Websites and Portals for Health Plans
June 11th, 2026
Health plan websites are not like other websites. Public marketing pages, authenticated member portals, plan documents, accessibility requirements, embedded video, native mobile, and frequent regulated updates, often across 15 or more languages including rare ones tied to state programs. Translation capability alone does not cover it, and most localization platforms were not built for this combination. Join the TransPerfect and GlobalLink team for a live session on what a multilingual member website really requires in 2026, and how leading health plans are putting it together. You will learn:
In this session, you will learn:
What makes payer websites uniquely complex, from authenticated portals to rare language support
How leading health plans are running multilingual public sites and member portals at scale
Where AI fits as one capability inside a trusted system, rather than the whole story
How documents, accessibility, video, mobile, PHI handling, and CMS fluency come together on one operational footprint
Meet our Speakers
Carl Dagger
Omar Acevedo Gorrin